Symposium Programme

Complimentary exhibition entry fee applies when purchasing two or more symposium sessions so make the most of your “one ticket gives you access to both days”.
*Offer applies to General Admission tickets only and not door sales.

Saturday 13 July


Title:  The 7 most common mistakes salon owners make in business

Time: 10:30am – 11.:30am

Presenter: Jay Chapman

Free electronic copy of "Your Salon Retail" to the first 5 people registered.

Jay Chapman shows how as salon leaders, you make seven common mistakes that hold you back from greatness. One by one, he unpacks the 7 mistakes and explains how they undermine your success and how you can overcome them.

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Title: Skin Microbiome

Time: 10:30am – 11:30am

Presenter: Gay Wardle

Our skin is an eco system where a whole world of millions of  bacteria live. These bacteria live in a symbiotic and commensal relationship sharing a host, and that host is our skin. Everyday the skin is under constant assault where  the biome  is disrupted in many different ways - using anti-bacterial washes and wipes, stress, gut health and in a clinic the treatments we perform - the list is long.  Research is proving that T cells found in the skin are being educated by microorganisms. Understanding the skin microbiome gives us insight into the bacteria involvement in the skin.

In this lecture you will learn about the  microorganism habitat that lives on our skin and how to avoid possible prolonged inflammation from clinical treatments.

TITLE: Fun fast interactive brow workshop

Time: 11:00am - 12:00pm

Presenter: Katie Winstanley

Brought to you by the creator of New definition Brows™ – New Zealand’s fastest growing brow design. Learn all the tips and trips that will turn your business into an A grade client magnet.

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Title: How to become the best version of you

Time: 12:00am – 1:00pm

Presenter: Lisa Conway

Free electronic copy of "Your Salon Team" to the first 5 people registered.

You are a leader and no different to parenting, your team members are watching you.

Lisa Conway explains how you need to step up as a leader and owner of your business and that starts with you being the best version of you. Everything from how you take care of your own health, how you interact with people and the language you use, through to your physical appearance. All these things project an image of you and is reflected in how people treat you2


Action packed hour with philip Gould

Time: 12:00pm - 1:00pm

Presenter: Philip Gould

Title:    “Why last centuries commission based incentives don’t work today and what does!”

Join me if you…

Have staff who never achieve any commission on their turnover but say…

  • “It’s not all about figures for me!”

  • “I need to be paid more!”

  • Have never offered your Staff commission as an incentive but would happily offer more pay for more sales when you can afford to do so

  • Want to know about two different commission systems Salon Owners are using today that leave “Dinosaur Systems” for dead!

Title: “If you want your Staff to Love working for you, you’d better know and communicate in their ‘Love Language’!

 Learn how

  • “Thanking me in your Love Language, not mine” can go down “Like a lead balloon!”

  • Knowing the answer to one easy question will enable you to totally change how people feel about working with you

  • To make your people feel appreciated the way they need to be appreciated


Title: Gut instinct: connection between your body, brain and the gut

Time: 1:30pm - 2:30pm

Presenter: Mikki Williden

Did you know that 90% of your immune system is housed in your gut? That we have more neurons in our digestive system than we do in our brain? The connection between our gut and our overall health is becoming increasingly well known; what does this mean for you? How do you know you have a healthy digestive system and what is even normal? Mikki will discuss the connection between digestive health and overall wellbeing, the key triggers that increase gut problems, and what to do if you suffer from poor digestive health, and how to maintain good gut health. 

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Title: How is STRESS changing our skin

Time: 1:30pm - 2:30pm

Presenter: Gay Wardle

There is a very definite and clear connection that stress causes telomeres to shorten and we are ageing faster because of it. Stress also has an affect on how we take oxygen into the cells, when we are under stress there is an increase of reactive oxygen species which causes premature ageing. Hormonal changes can increase anxiety and depression which in turn stimulates MSH to create ageing pigmentation. There are so many reasons why the skin ages when we are stressed. This lecture will focus on the stress epidemic and the devastation it causes and how the skin will respond.

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Title: Is Recruiting like Dating?

The Insider Secrets to finding and retaining great staff for 2019

Time: 2:45pm - 3:45pm

Presenter: Denise Corlett

Come and join me if you want to have fun learning some simple but effective tricks to finding and retaining great staff.  If you’re feeling overwhelmed by the whole idea of finding yet another staff member or having to ensure your recruitment and HR practices are safe and legal; then make sure you don’t miss this opportunity to learn these insider secrets from a recruitment professional with modern day social sourcing and head hunting skills combined with good old-fashioned matchmaking prowess.

You will already know that building a great team is the first step to your business success...but you need to know where to find great staff, attract them to your business,  screen in and out the right ones for your business and then ensure you can retain them as long as possible.

Don’t get left behind...In this presentation I’ll share a few stories and lots of tips that will give you an advantage to recruiting and retaining staff in 2019.